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PATIENTS PLEASE NOTE

Alert- PLEASE BE AWARE THAT THE ALTERNATIVE NUMBER  0191 5675673 IS NOT IN USE (old Eden Terrace number)- PATIENTS WILL NEED TO USE 0191 5109393

AS FROM THURSDAY 23RD MAY THE SURGERY IS CHANGING TO A NEW TELPHONE SYSTEM:  PATIENTS WILL NOTICE SOME CHANGES WHEN CONTACTING THE SURGERY. THE TELEPHONE CONTACT NUMBER REMAINS THE SAME.

THIS SURGERY WILL BE CLOSED DURING THE FOLLOWING DATES IN JULY 2019

WED 17TH JULY - (TRAINING) CLOSED 12:00 RE-OPEN THURSDAY 18TH JULY 08:00 a.m.

 

FOR URGENT MEDICAL ASSISTANCE DURING THIS PERIOD PLEASE TELEPHONE 111

 

FOR SELF HELP IN ILLNESS DURING THE WINTER MONTHS WHEN NHS SERVICES ARE VERY BUSY - PLEASE FOLLOW THE LINK BELOW FOR ADVICE

http://www.urgentoremergency.co.uk/

EXTENDED HOURS SERVICE

PLEASE BE AWARE THAT THE SURGERY IS NOW ABLE TO OFFER APPOINTMENTS OUTSIDE SURGERY HOURS DURING EVENINGS AND WEEKENDS. THESE APPOINTMENTS ARE IN DESIGNATED LOCATIONS AND INFORMATION ON THIS CAN BE FOUND ON THE LINK BELOW. THE PRACTICE WILL ADVISE YOU ON THE AVAILABILITY AND CRITERIA WITH REGARDS TO THESE APPOINTMENTS AS NOT ALL REQUESTS WILL BE SUITABLE. PLEASE CONTACT THE SURGERY DURING NORMAL OPENING TIMES AS ALL APPOINTMENTS MUST BE BOOKED AND CANCELLED VIA RECEPTION AT THE PRACTICE.

PLEASE CLICK ICON BELOW TO OBTAIN AVAILABILITY FOR EXTENDED ACCESS APPOINTMENTS DURING MAY BANK HOLIDAYS

AVAILABLE APPOINTMENT TIMES

http://www.sunderlandgpalliance.co.uk/sunderland-extended-access-service-information/

 

'BE DOG SMART'

SUNDERLAND SAFEGUARDING CHILDREN BOARD (SSCB) IS WORKING WITH PARTNERS ACROSS THE CITY TO RAISE AWARENESS OF GENERAL DOG SAFETY

PLEASE CLICK ON THE LINK FOR USEFUL ADVICE ON GENERAL DOG SAFETY

www.bedogsmart.org.uk

 

PATIENTS PLEASE NOTE

FROM 16TH MAY 2018

 

WE WILL BE UNABLE TO TAKE REPEAT PRESCRIPTIONS ORDERS OVER THE TELEPHONE

 

PLEASE REGISTER FOR ONLINE SERVICES OR ASK AT RECEPTION FOR FURTHER INFORMATION ON HOW YOU CAN ORDER YOUR MEDICATIONS AFTER THIS DATE

 

PATIENT'S FAILING TO ATTEND APPOINTMENTS

PATIENT'S WHO DO NOT ATTEND FOR BOOKED APPOINTMENTS WITHOUT LETTING US KNOW, PREVENT  OTHER PATIENT'S FROM TAKING AN APPOINTMENT WHICH THEY REALLY NEED. PLEASE CANCEL IF YOU ARE UNABLE TO ATTEND - EVEN AT SHORT NOTICE WE CAN USE THE APPOINTMENT. PLEASE CLICK ON THE LINK  TO SHOW HOW MANY PATIENTS FAILED TO ATTEND LAST MONTH. THANK YOU.

 WASTED APPOINTMENTS IN JUNE 2019

HOSPITAL TESTS OR INVESTIGATIONS

PLEASE BE AWARE THAT IF TESTS OR INVESTIGATIONS ARE REQUESTED BY A SPECIALIST OR CONSULTANT, THEN THE RESULTS OF THESE TESTS NEED TO BE OBTAINED FROM THE CONSULTANT OR SPECIALIST INVOLVED.

THANK YOU.

COULD PATIENTS PLEASE ENSURE THAT THEY UPDATE THE SURGERY WITH CONTACT DETAILS. THIS IS VERY IMPORTANT IF WE NEED TO CONTACT YOU URGENTLY.

THANK YOU

NHS Constitution

 

Leaflets available from reception waiting area also this link will give advice on the NHS constitution

 

https://hee.nhs.uk/about/nhs-constitution

 

 

 



 
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