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PATIENTS PLEASE NOTE

Alert- PLEASE BE AWARE THAT THE ALTERNATIVE NUMBER  0191 5675673 IS NOT IN USE (old Eden Terrace number)- PATIENTS WILL NEED TO USE 0191 5109393

AS FROM THURSDAY 23RD MAY THE SURGERY IS CHANGING TO A NEW TELPHONE SYSTEM:  PATIENTS WILL NOTICE SOME CHANGES WHEN CONTACTING THE SURGERY. THE TELEPHONE CONTACT NUMBER REMAINS THE SAME.

THIS SURGERY WILL BE CLOSED DURING THE FOLLOWING DATES IN JULY 2019

WED 17TH JULY - (TRAINING) CLOSED 12:00 RE-OPEN THURSDAY 18TH JULY 08:00 a.m.

 

FOR URGENT MEDICAL ASSISTANCE DURING THIS PERIOD PLEASE TELEPHONE 111

 

FOR SELF HELP IN ILLNESS DURING THE WINTER MONTHS WHEN NHS SERVICES ARE VERY BUSY - PLEASE FOLLOW THE LINK BELOW FOR ADVICE

http://www.urgentoremergency.co.uk/

EXTENDED HOURS SERVICE

PLEASE BE AWARE THAT THE SURGERY IS NOW ABLE TO OFFER APPOINTMENTS OUTSIDE SURGERY HOURS DURING EVENINGS AND WEEKENDS. THESE APPOINTMENTS ARE IN DESIGNATED LOCATIONS AND INFORMATION ON THIS CAN BE FOUND ON THE LINK BELOW. THE PRACTICE WILL ADVISE YOU ON THE AVAILABILITY AND CRITERIA WITH REGARDS TO THESE APPOINTMENTS AS NOT ALL REQUESTS WILL BE SUITABLE. PLEASE CONTACT THE SURGERY DURING NORMAL OPENING TIMES AS ALL APPOINTMENTS MUST BE BOOKED AND CANCELLED VIA RECEPTION AT THE PRACTICE.

PLEASE CLICK ICON BELOW TO OBTAIN AVAILABILITY FOR EXTENDED ACCESS APPOINTMENTS DURING MAY BANK HOLIDAYS

AVAILABLE APPOINTMENT TIMES

http://www.sunderlandgpalliance.co.uk/sunderland-extended-access-service-information/

 

'BE DOG SMART'

SUNDERLAND SAFEGUARDING CHILDREN BOARD (SSCB) IS WORKING WITH PARTNERS ACROSS THE CITY TO RAISE AWARENESS OF GENERAL DOG SAFETY

PLEASE CLICK ON THE LINK FOR USEFUL ADVICE ON GENERAL DOG SAFETY

www.bedogsmart.org.uk

 

PATIENTS PLEASE NOTE

FROM 16TH MAY 2018

 

WE WILL BE UNABLE TO TAKE REPEAT PRESCRIPTIONS ORDERS OVER THE TELEPHONE

 

PLEASE REGISTER FOR ONLINE SERVICES OR ASK AT RECEPTION FOR FURTHER INFORMATION ON HOW YOU CAN ORDER YOUR MEDICATIONS AFTER THIS DATE

 

PATIENT'S FAILING TO ATTEND APPOINTMENTS

PATIENT'S WHO DO NOT ATTEND FOR BOOKED APPOINTMENTS WITHOUT LETTING US KNOW, PREVENT  OTHER PATIENT'S FROM TAKING AN APPOINTMENT WHICH THEY REALLY NEED. PLEASE CANCEL IF YOU ARE UNABLE TO ATTEND - EVEN AT SHORT NOTICE WE CAN USE THE APPOINTMENT. PLEASE CLICK ON THE LINK  TO SHOW HOW MANY PATIENTS FAILED TO ATTEND LAST MONTH. THANK YOU.

 WASTED APPOINTMENTS IN JUNE 2019

HOSPITAL TESTS OR INVESTIGATIONS

PLEASE BE AWARE THAT IF TESTS OR INVESTIGATIONS ARE REQUESTED BY A SPECIALIST OR CONSULTANT, THEN THE RESULTS OF THESE TESTS NEED TO BE OBTAINED FROM THE CONSULTANT OR SPECIALIST INVOLVED.

THANK YOU.

COULD PATIENTS PLEASE ENSURE THAT THEY UPDATE THE SURGERY WITH CONTACT DETAILS. THIS IS VERY IMPORTANT IF WE NEED TO CONTACT YOU URGENTLY.

THANK YOU

In Times of Bereavement

In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;

  • Get a medical certificate from your GP or hospital doctor (this is necessary to register the death)
  • Register the death within 5 days (8 days in Scotland). You will then receive the necessary documents for the funeral.
  • Make the necessary funeral arrangements.

Register the death

If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.

You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.

You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.

Arrange the funeral

The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.

Funeral directors

Choose a funeral director who’s a member of one of the following:

These organisations have codes of practice - they must give you a price list when asked.

Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.

Arranging the funeral yourself

Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.

Funeral costs

Funeral costs can include:

  • funeral director fees
  • things the funeral director pays for on your behalf (called ‘disbursements’ or ‘third-party costs’), for example, crematorium or cemetery fees, or a newspaper announcement about the death
  • local authority burial or cremation fees

Funeral directors may list all these costs in their quotes.



 
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